Privacy Policy

Our site respects your privacy and is committed to protecting the personal data you provide to us. We believe that it is important for you to know how we handle the information about you that you submit to us using this site, and we would like to introduce you to the following principles governing our privacy policy. Please read the Privacy Policy below to understand how we use and protect the information you provide us and how we may use and protect it in the future. By registering for any service on our website www.metropolitan.com, you consent to the provision, use and transfer of information about you under the terms of this policy. If you do not want us to collect the specified types of data about you, or if you do not agree with any other part of this statement, please do not use the Glob Metropolitan Tours website.

You have forgotten your access password

If you have forgotten the password to access your account, it is enough to enter your email in the field provided for that when you click on the link “Forgot your password” and we will immediately send you your login information. Follow the simple instructions in the email to change your password. If you want to contact us, you can do so by sending an e-mail to glob@metropolitan.com or to the number +381 (0) 11 2430 852

Personal data protection policy

The collection, storage, processing and use of personal data are carried out in accordance with the Law on the Protection of Personal Data (“Official Gazette of RS”, no. 97/08). Personal data will not be used outside the purpose for which it was collected, except for the purposes of conducting criminal proceedings or protecting the security of the Republic of Serbia, in the manner provided by law. All necessary data protection measures have been taken, in accordance with established standards and procedures, which are necessary to protect data from loss, destruction, unauthorized access, change, publication or any other misuse.

The collected information is not made available for inspection, nor is it exchanged with other organizations that are outside the system of preparing and editing the site, except in cases provided by law. The data will not be used for purposes that are not in accordance with the law or in any other way that could be harmful to you, including violation of your privacy.

Information gathering

On some parts of our site, such as registration, we must request personal information about you in order to enable you to exercise certain rights, such as providing certain information you request or purchasing goods in our online shop and delivering them. We do this through the use of online forms and every time you send us your details by email. The information we receive from you may include your first and last name, address, telephone, fax numbers or email address. We will not ask you for additional information that is not necessary or there is no valid reason to provide it in order to receive the service you have requested. Also, your emails and questions you send us may also contain information about you. When you visit our site, you may leave us some data and information without being aware of it. For example, in order to improve and adapt the internet presentation to your needs, we collect non-personal data from you, e.g. information about the type of browser, operating system and pages you visited. We use cookies and other Internet technologies to maintain our online presence and email programs. We do not use these technologies to collect or store your personal information.

Use of Collected Information

When you visit our site, the domain name information we receive is not used to personally identify you. Based on that and other information, we measure the number of visits to our site, the average time spent on the site, pages viewed, etc. We use this information solely to measure the frequency of use of our site and to improve its content.

If you send us your personal data yourself, you authorize us to process that data so that Glob Metropolitan Tours can use it to improve the services (for example: by sending information about products or sending offers). In the event that we ask for other personal information, such as your name and e-mail address, we will ask for your consent (eg using an online form or by email), inform you about the process of collecting the information and inform you about how we will use it. Information that you provide to us or that we obtain through this site, we will use exclusively to answer your questions or answers that you have requested in connection with your information and to provide and personalize our services.

Disclosure of information

The information you share with us is stored on servers within our company, and may be accessed by employees of Glob Metropolitan Tours and other related parties within our company and may be used for purposes for which you have given permission. Also, we may transfer aggregated information about the use of our site to third parties, but this will not include information by which you can be identified. Except where required by law, we will not make available or distribute information about you that you provide to us in any way, without your prior approval.

Security

We apply strict physical, electronic and administrative security measures to protect your information from access by unauthorized persons and from illegal processing, accidental loss, destruction or damage both online and offline. We will keep information about you for as long as the law requires or for a reasonable time in case the law does not regulate it. Glob Metropolitan Tours is obliged to ensure the security of the personal data it processes. In order to prevent unauthorized access or disclosure, maintain data accuracy and ensure appropriate use of personal data, Glob Metropolitan Tours has adopted appropriate physical, electronic and administrative procedures to protect and secure the personal data it processes. Globe Metropolitan Tours strives to protect the privacy of the personal data it processes and accidental disclosure is unlikely. In the event of such improper disclosure, Globe Metropolitan Tours will take all steps to limit and correct the disclosure.

Children

Glob Metropolitan Tours advises parents and users to teach children about safe and responsible handling of personal data on the Internet. Glob Metropolitan Tours does not want and has no intention of collecting personal data of minors. If you are a minor, you must obtain permission from your parent or guardian before giving us information about yourself. Minor users who do not have such authorization are not permitted to provide us with personal information.

Other websites

Our website may contain links to other websites that are not under our control and are not subject to this Privacy Policy. If you access other sites using the links provided, the operators of these sites may request information from you to use in accordance with their privacy policies, which may differ from ours.

Data change

If you have any questions or concerns regarding our collection, use or disclosure of your personal information or any questions regarding our privacy policy, please contact us at glob@metropolitan.com or using the contact information provided. in the footer of our site or on the contact page. All your questions and suggestions are welcome.

Privacy Policy Amendment

Any use of the Portal is subject to the terms and conditions described on this page. We can change the content of the Portal’s privacy statement at any time without prior notice and consent of the user. Please check the content of this page periodically to be informed of any changes. Any changes to the site’s privacy statement will be posted on this page and will be effective from the time of posting